Website

  • ~1000 page website rebuild
  • Revamped Find a Doctor section with new template for practices and improved template for providers
  • Redesigned homepage with more focus on searching for Find a Doctor, presenting patient stories and events

CRM

  • Setup new CRM for marketing and community outreach
  • Review data standards and data quality
  • Backup system using Sandboxes
  • Review business process and flows for efficiencies in automation

Marketing Automation

  • Develop sync from marketing automation tool to CRM on organization website
  • Develop email marketing newsletter template
  • Setup welcome journey
  • Create monthly newsletter journey that sends based on optimized send times

Information Visualization

  • Connect data sources from CRM and Google Analytics to information visualization tool
  • Review organizational data against market share areas to identify strategic initiatives